Non-urgent advice: Important information about the coronavirus (COVID-19)
The NHS England and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. The new advice issued by the Chief Medical Officer is as follows: Stay at home for 7 days if you have either: – a high temperature – a new continuous cough Do NOT go to a GP surgery, pharmacy or hospital. You do not need to contact 111 to tell them you’re staying at home. Use the NHS 111 online coronavirus service if: – you feel you cannot cope with your symptoms at home – your condition gets worsen – your symptoms do not get better after 7 days Only call 111 if you cannot get help online. Stay At Home advice can be found here Everyone is being reminded to follow Public Health England advice to:
– Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
– Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
– Avoid touching your eyes, nose and mouth with unwashed hands.
– Avoid close contact with people who are unwell.
Advice accurate of 16/3/20
Out of Hours and Emergencies
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
In case of a life threatening emergency, please dial 999
Online services allow you to:
- book, check or cancel appointments with a GP, nurse or other healthcare professional
- order repeat prescriptions
- see parts of your health record, including information about medicines, vaccinations and test results
- see communications between your GP surgery and other services, such as hospitals