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TWO NEW GP PARTNERS JOIN THE PRACTICE FROM APRIL 2019. Primary Care Extended Access - weekend & evening appointments available, see full details on our News page. FLU Season - Please contact reception to book your free vaccination.

Booking an Appointment


  

 

ONLINE APPOINTMENT SERVICE

To register for Online Services please report to the Main Reception with a Photo ID and Utility Bill with Address. Once your ID has been verified by the receptionist your User Name and Password will be issued. Please wait 24 hours before using the service.

 

Please read attached guidance in respect of appointments now available to book online here.

 

CLICK TO BOOK APPOINTMENT CLICK TO CANCEL APPOINTMENT

  

You can still book an appointment at the Practice by calling in person to arrange with a receptionist or by phoning the following numbers:

 

Bawtry Practice              Finningley Practice

8.00am to 6.00pm                    8.00am to 12.30pm and 3.30 to 6.00pm

Tel: 01302 710326                   Tel: 01302 770391

 

The phones can very busy first thing in the morning, so please be patient with us.

 

Book On The Day  / Triage apppointments - can sometimes be with a GP, ANP or Nurse.This will include surgeries for all doctors.

 

We operate a telephone triage system up to 10am on the day, 'Triage' is to assess and determine the most appropriate treatment/clinician for the patient. 

The receptionist will take a brief outline of the problem and also your telephone number. We will ask you to keep your phone line free so that the duty doctor can call you back, normally during the morning. Your problem will be assessed by the Duty Doctor who will give advice over the phone or arrange for you to visit the surgery. However on busy days triage maybe closed earlier.  This is at the discretion of the Duty Doctor.

You may be offered a triage appointment with an Advanced Nurse Practitioner, seeing emergency and same day problems. They can prescribe treatments and refer onto other Health Professionals.

Appointments are at both sites, you will be informed of which site to attend when the appointment is offered to you.

 

Each appointment time is for one person only and for one problem only. If you feel your particular problem requires a longer consultation time, please ask at the time of booking for a double appointment.

If you wish to speak to one of our reception team in private, please ask at reception and you will be directed to a private room or area.

 

Sometimes, when you are waiting to see the Doctor, appointments can over-run due to complex issues and we apologise if you are kept waiting for your appointment.

 

If you are aged between 16 and 74 and have not been seen by a GP in the last 3 years and wish to be seen, please contact the practice for an appointment in the usual way.

 

If you arrive late for your appointment you may not been seen. You may be asked to make another appointment. This is purely at the doctor's discretion. Please make sure that you arrive on time for your appointment.

 

Should you ask to speak to a doctor, the receptionist will take the necessary details and need for contact and your message will be passed to the GP who may instruct the receptionist to respond on their behalf.

 

Thank you for letting us know when you cannot make your appointment, many patients let us know well in advance of the appointment. Can we please take this opportunity to stress that if you cannot make your appointment and you are contacting us on the day of the appointment, please give us at least an hour's notice. This hour's notice gives the opportunity of the appointment being offered to another patient. Many thanks for your continued support.

 

DNA's policy - DID NOT ATTEND APPOINTMENTS 

Due to the increasing pressure GP Practices are under and the high demand for appointments at the Practice the Partners of the Practice have put in place a new policy with regard to patients who DNA their appointments.

If a patient DNA’s appointments on three occasions it will initiate a discussion with the Partners and a decision will be made to remove the patient from the Practice list. Patients will be notified in writing to register at another practice.


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